Return & Refund Policy

All our pieces are made to order — therefore, we do not accept returns or offer refunds.

Size exchanges may be requested within 30 days of delivery. Shipping costs for exchanges are the customer’s responsibility.

To request an exchange, please email us at dovaprycejewelry@gmail.com with your order number and a brief description of the issue. We’ll get back to you as soon as possible with the next steps!

5. Custom and Personalized Items:

Unfortunately, custom and personalized items are not eligible for exchange.

6. Additional Information:

Please allow 2 weeks for the exchange process to be completed.

7. Contact Us:

If you have any questions or concerns regarding our exchange policy, feel free to reach out to us at dovaprycejewelry@gmail.com.